Privacy Policy Questions

Privacy Policy & Data Protection

At Al Moiz Online Quran Academy, we are committed to protecting your privacy and personal information. This policy outlines how we collect, use, and safeguard your data in accordance with Islamic principles and international data protection standards.

Last Updated: January 15, 2026

Our Privacy Commitment

Introduction & Scope

Our commitment to your privacy

Welcome to Al Moiz Online Quran Academy's Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you use our educational services, visit our website, or interact with us through any channel.

We are deeply committed to protecting your privacy and handling your personal data with the utmost care, in alignment with Islamic principles of honesty, integrity, and trustworthiness (Amanah). Your trust is essential to our mission of providing authentic Quranic education.

Policy Application

This policy applies to all information collected through:

  • Our website (almoizonlinequran.com)
  • Enrollment forms and applications
  • Online learning platforms and classrooms
  • Email, WhatsApp, and other communication channels
  • Payment processing systems

By using our services, you consent to the data practices described in this policy. We encourage you to review this policy periodically as we may update it to reflect changes in our practices or legal requirements.

Information We Collect

Types of data we gather and why

We collect various types of information to provide and improve our educational services. The information falls into three main categories:

Personal Information

Information that identifies you personally:

  • Contact Details: Name, email, phone number, address
  • Demographic Information: Age, gender, country, language preference
  • Educational Background: Previous Quran knowledge, learning goals
  • Payment Information: Billing details for course fees
  • Parent/Guardian Info: For students under 18 years

Educational Data

Information related to your learning journey:

  • Course Progress: Attendance, completion rates, assessment scores
  • Learning Analytics: Time spent, topics mastered, areas needing improvement
  • Teacher Feedback: Progress reports, recommendations, evaluations
  • Certification Records: Course completion certificates, Ijazah documentation

Technical Information

Automatically collected data:

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent, click patterns
  • Location Data: Country, city (for time zone adjustments)
  • Cookies & Tracking: Session data, preferences, analytics
Data Category Purpose of Collection Retention Period
Student Profile Information Course enrollment, teacher matching, personalized learning 3 years after last activity
Payment Information Transaction processing, billing records, financial compliance 7 years for legal/tax purposes
Educational Records Progress tracking, certification, academic reporting Permanent for certification records
Website Analytics Service improvement, user experience enhancement 2 years maximum

How We Use Your Information

Purposes of data processing

We use your information solely for legitimate educational and administrative purposes, always with your best interests in mind:

Primary Educational Services

  • To deliver Quranic education through qualified teachers
  • To customize learning plans based on individual needs and goals
  • To monitor progress and provide constructive feedback
  • To issue certificates and Ijazah upon course completion
  • To schedule classes at convenient times across time zones

Communication & Support

  • To respond to inquiries and provide customer support
  • To send important updates about classes, schedules, or policies
  • To share educational resources and learning materials
  • To conduct satisfaction surveys and gather feedback
  • To provide technical support for our learning platforms

Service Improvement

  • To analyze usage patterns and improve our website
  • To develop new courses and educational content
  • To enhance teaching methodologies and learning tools
  • To ensure quality standards are maintained
  • To conduct research for educational innovation

Legal & Administrative

  • To comply with legal obligations and regulations
  • To process payments and maintain financial records
  • To protect against fraud, abuse, or security threats
  • To enforce our terms of service and policies
  • To respond to lawful requests from authorities

Important: We never sell your personal information to third parties for marketing purposes. Any sharing with third parties is strictly limited to service providers who assist us in delivering our educational services, and they are bound by strict confidentiality agreements.

Data Security & Protection

How we safeguard your information

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security framework is built on multiple layers of protection:

Technical Security Measures

  • Encryption: All sensitive data is encrypted using industry-standard SSL/TLS protocols during transmission
  • Secure Storage: Data is stored on secure servers with restricted access and regular backups
  • Access Controls: Multi-factor authentication and role-based access for staff
  • Regular Audits: Periodic security assessments and vulnerability testing
  • Firewall Protection: Advanced firewall systems to prevent unauthorized access

Administrative Safeguards

  • Staff Training: Regular privacy and security training for all employees
  • Confidentiality Agreements: All staff and teachers sign strict confidentiality commitments
  • Incident Response Plan: Established procedures for handling data breaches
  • Data Minimization: We collect only necessary information and retain it only as needed
  • Regular Policy Reviews: Continuous improvement of our security practices

Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we continuously work to implement the highest standards of data protection.

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable laws, typically within 72 hours of becoming aware of the breach.

Your Privacy Rights

Control over your personal information

You have important rights regarding your personal information. Depending on your location and applicable laws, these may include:

Access & Control Rights

  • Right to Access: Request a copy of your personal information we hold
  • Right to Rectification: Correct inaccurate or incomplete information
  • Right to Erasure: Request deletion of your data in certain circumstances
  • Right to Restriction: Limit how we use your information
  • Right to Data Portability: Receive your data in a structured, machine-readable format

Consent & Objection Rights

  • Right to Object: Object to certain types of processing
  • Right to Withdraw Consent: Withdraw previously given consent at any time
  • Marketing Opt-Out: Opt out of marketing communications
  • Automated Decision Objection: Object to automated decision-making

To exercise any of these rights, please contact us using the information provided in the "Contact for Privacy Concerns" section below. We will respond to your request within 30 days, in accordance with applicable laws.

For Minor Students: Privacy rights for students under 18 are typically exercised by parents or legal guardians. We take special care to protect children's privacy and comply with applicable children's privacy laws, including obtaining parental consent when required.

Cookies & Tracking Technologies

How we use cookies and similar technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors use our website.

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and provide you with a better user experience.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some features of our website may not function properly.

We also use Google Analytics to analyze website traffic. Google Analytics collects information such as how often users visit, what pages they visit, and what other sites they used prior to coming to our site. We use this information only to improve our website and services.

Contact for Privacy Concerns

If you have questions, concerns, or wish to exercise your privacy rights, please contact our Data Protection Officer:

Email

almoizonlineacademy@gmail.com

Phone

+92 371 2003822

Mailing Address

Data Protection Officer
Al Moiz Online Quran Academy
Islamabad, Pakistan

We take all privacy concerns seriously and will respond to your inquiry promptly. If you believe we have not adequately addressed your concern, you have the right to contact your local data protection authority.

Last Updated & Changes

This Privacy Policy was last updated on January 15, 2026.

We reserve the right to update this Privacy Policy at any time. When we make changes, we will post the updated policy on this page and update the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.